About Us

I am based in Ashbourne, Derbyshire and serve a wide local area.
I am able to respond quickly and approach each job listening carefully to the customers’ needs which I consider most important.
I am committed to meeting those needs.
As a result, a high percentage of my business is from repeat customers and referrals

See what my customers have to say below….
or on the Derbyshire Trusted Trader website by clicking here>>

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Nick Spencer is  an ex-BT Business Systems engineer  with 25 years telecoms experience

I only use cable to BT specifications and Cat6 as a minimum for data point installations.

 I am fully insured up to £2m whilst on your premises

I am also a member of the Derbyshire Trusted Trader scheme and am fully DBS registered

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Public Liability : £2,000,000


When you contact me I will discuss your requirements or problems and you will be given an idea of the costs involved. I will usually be able to visit you within a few days (sometimes even the same or the next day) and discuss a fixed price for the job, often being able to do the job there and then if required.

The price will always be much cheaper than BT

Plus – the person you talk to on the phone will be the one doing the job

There are no call out charges or any hidden extras!

(Payment can be made by cash, BACS, debit or credit card)

I can also provide extension bells and sounders (when you can’t always hear the phone in areas of your premises or outside) and external extensions in outbuildings such as garages and sheds

£ Please ask for further info


Recent customer reviews

It was a pleasure to deal with Nick. He was prompt with his initial visit with a quote the same day. We got booked in straight away. Nick has fixed a 5 year Wi-Fi problem at our Victorian property with ease. We are now fully online. He was fast, efficient, professional and has done a fantastic job. Thanks Nick, highly recommend!

Reviewd on 18/9/2023

Nick at Landline Telecom came out and installed some additional wi-fi access points and switches, all for a very reasonable price. Very pleased with the service and would gladly recommend his company to others.

Reviewed on 14/6/2023


Nick arrived when he said he would and did everything and more than asked for. He came back the next day to upgrade a bracket. The whole system gives us far better internet than we had before and a family of 5 can now all be on the internet with no problem. Many thanks Nick for sorting it out.

Nick knows his stuff, is efficient and adaptable. His prices are fair and he works with you to get the outcomes you want from your equipment. He solved an old problem with my house phone wiring and I strongly recommend his services.

A true professional and a very reasonably priced service. Nick at Landline Telecom installed a CAT6 Ethernet network simple two point in our new home, which was done with care and efficiency. Nick is clearly very knowledgeable and a no-nonsense professional that will tell you what is needed and will do just that. We now have a reliable gigabit network between our router in the living room and our home office upstairs, which makes home working and home entertainment much more reliable. Also, we were happy to overpay Nick for his work as he did such a good job! Thanks Nick.

Landline Telecom upgraded our Wi-Fi network. We have a large stone built farmhouse with deep internal walls. Nick Spencer installed a Mesh internal Wi-Fi network which ensured coverage and access throughout the house. He provided an excellent professional service at a very reasonable price. We highly recommend him.

Reviewed on 07/01/2022

Nick provided swift, efficient service at a fair price. Totally solved my WiFi problems. Great that he had all the equipment needed on the van so he could do the job in one visit. Thanks Nick!

Nick was prompt and Professional, understood exactly what we needed along with good suggestions of his own. No mess left behind, I would highly recommend.

A most thorough operation on both land line and internet to ensure full coverage over a very large house and garage using the Mesh system and other add-ons. I would definitely recommend this firm to anyone with telephone or internet problems.

Excellent service. Turned up when he said. Sorted the problem very efficiently. Happy to recommend to others.

Nick set up a broadband network in my property which has solved existing connectivity problems. He was punctual, friendly, efficient and clearly very knowledgeable. I will use his services again without hesitation.

Landline telecom – Nick was brilliant. What a great service with minimum disruption. Would use again and recommend anyone to use.

Prompt, efficient and reasonably priced service.

I would not hesitate to recommend Landline Telecom.  Issues that I have had for months that another company had not found or resolved were quickly and efficiently. Trader made suggestions for general improvements to Wi-Fi range and speeds and provided the equipment at a very reasonable cost. We have never had such a good broadband speed. He also explains things in a non jargonistic way which also invokes trust.

Excellent service, really helpful in resolving a problem with connection, fair price, very pleased.

Very pleased with the work, the price was excellent and he left the place clean and tidy after completion.

Nick was very helpful, pleasant and efficient. We were very pleased with his work.

Nick worked fast, but thoughtfully and carefully. Excellent attention to detail and even future-proofed our phone lines, should we need to install new lines. High recommended

An excellent workman who turned up on time and did a very neat job and charged less than his verbal ‘telephone’ quote. Very satisfied. We found Nick to be very personable and extremely knowledgeable. He was happy to discuss our requirements and offer the best solutions. He arrived exactly on time on the date agreed and the quality of the work was first class. We are delighted to have found a trader who can provide such excellent service for a fair price. We will have no hesitation in using Landline Telecom again and it goes without saying they will be recommended to all our friends and colleagues.

The service provided by this trader was first class. He was punctual, knowledgeable and persevered in finding a perfect solution for a difficult problem. The fault is now fixed and I would thoroughly recommend this trader

Nick was a very professional telephone engineer and provided a wonderful and efficient service. I would recommend him to anyone.

The trader is an extremely knowledgeable, competent, tidy, honest and friendly chap. His rates are extremely competitive too. I can’t recommend him enough. He fixed a problem with our broadband that we’ve had for many years

Excellent and efficient service in providing Wi-Fi service for my B&B

Excellent service, fair pricing for the job done and very helpful. Would highly recommend.

Efficient, well priced service; very pleased with the work.

Explained what  he could do, cleaned up after himself and did the job straight away. Friendly and very helpful.

Quick, tidy, efficient service. Also provided advice on other work we enquired about.

Highly recommend brilliant service. Explained everything, cleaned up after himself.

Brilliant service. Well impressed with the service and price

Excellent work. Have used again and again would recommend. Thanks.

Prompt, efficient service which I very much appreciated as a virtual assistant. I am reliant on the Internet and phone. We had a little hiccup at the end of February as we lost all internet and phones for approximately six hours but thanks to Nick Spencer of Landline Telecom and his prompt action this was resolved for us very quickly and at a fraction of the price BT would have charged.  I would highly recommend this service if you experience any similar issues


I aim to achieve total customer satisfaction at a price you will be happy with.
I am convinced that I can provide a quality service at  less cost than my competitors

Tel – Nick on 07860 838207 or freephone 0800 112 3802   
e-mail – info@landlinetelecom.co.uk

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5 St James Court
Ashbourne, Derbyshire DE6 1GJ